Following customer backlash, ICICI Bank rolls back higher monthly average balance diktat

According to sources, the lender’s employees — especially relationship managers — were facing negative customer feedback with regard to the hike in MAB ceilings.

Following customer backlash, ICICI Bank rolls back higher monthly average balance diktat
According to sources, the lender’s employees — especially relationship managers — were facing negative customer feedback with regard to the hike in MAB ceilings.

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